I've been spending every spare moment researching some of the new services I plan to offer in 2010. I've been researching various encryption options; backup and disaster recovery options; remote monitoring of an entire network; hardware firewalls and assorted other devices.I've also been learning as much as I can about various computer data regulations such as HIPAA and PCI. Meanwhile I've been cleaning up our existing client database to be imported into our new contact and business management program, Tigerpaw. I think it is really going to help the business a lot, but I know Todd isn't going to be very happy about using it. When I told him, he will be expected to log each phone call with a client and the basics of the discussion as well as what was covered during appointments and when he does shop work on a computer he looked at me like I'd gone crazy.
Tomorrow the business Christmas Cards will be in the mail and the first part of the week postcards requesting email addresses from clients for whom we don't have them. My to do list is as long as my arm or maybe both arms, but this is the most excited I've been about the business in a long time.
Beverly
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